Unfortunately, we do not accept returns unless an item is damaged or defective. In the event that you experience an issue, we will replace the item excluding shipping cost to return the item back to us.

To start a claim, you can ship your package back to us at 2997 Cobb Pkwy Ste 300 PO Box 723548 Atlanta, Ga 31139. Please explain what happened with your order. If your return is accepted, we’ll send you a duplicate order with free shipping.

You can always contact us for any return question at sooofetchofficial@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right. You have 5 days to contact us for a claim.

Exchanges
We do not accept exchanges.

Refunds
No refunds are permitted unless a product is defective.